Sometimes if you identify these issues early on, you won’t have to try any other steps! Check for Mutes or Deafens If you answered ' YES' to any of those questions above, or are having any other shenanigans, hopefully this guide below can help you resolve any audio/voice and video issues that pop up for you!īefore you start any troubleshooting below for any voice/audio or video issues, make sure to double check these settings before moving on to troubleshooting for your specific client. Not able to hear your friend in your voice channel? Friends not able to hear you in group DMs even when you're shouting at the top of your lungs? Is your video not loading at all?